When things fail
Something failed after you landed? Start here.
Pick what went wrong — a card, an app, a QR code, the internet, your hotel address — and get a calm, operational fix: what it means, what to try first, the backup, and when to ask staff.
Already stuck? Pick what failed.
China is convenient after setup, not before setup. Most of these are friction, not trouble — here's the quick way through.
Payment
Internet & apps
Getting to your hotel
Language & help
Read the detail
Related answers
Payment-app support, visa rules, and connectivity change. Verify time-sensitive items with official sources before departure.